Office 安裝於 Windows 8.1 or Windows Server 2012 R2 上，嘗試透過 KMS 啟用出現 error code 0xC004F074
Office 安裝於 Windows 8.1 or Windows Server 2012 R2 上，嘗試透過 KMS 啟用出現 error code 0xC004F074
ISSUE:
When attempting to activate Microsoft Office running on Windows 8.1 or Windows Server 2012 R2 clients using KMS activation, the activation fails with an error code 0xC004F074.
Running ospp.vbs /dstatus shows the following output:
LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
LICENSE DESCRIPTION: Office 15,VOLUME_KMSCLIENT channel
LICENSE STATUS: —OOB_GRACE—
ERROR CODE: 0x4004F00C
ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the valid grace period.
REMAINING GRACE: 29 days (43178 minute(s) before expiring)
Last 5 characters of installed product key: GVGXT
Running ospp.vbs /act shows the following output:
LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
Last 5 characters of installed product key: GVGXT
ERROR CODE: 0xC004F074
ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
The application event log will show an event ID 12288 containing an error 0x8007000D.
MORE INFORMATION:
This issue occurs due to a change made to the activation engine of Windows 8.1 and Windows Server 2012 R2 that prevents KMS host running on down-level operating systems from activating these clients. Microsoft has published a hotfix to address this issue. This hotfix has to be applied to all down-level operating systems that are running KMS Host. No update to hosts running on Windows 8.1 or Windows Server 2012 R2 is needed.
RESOLUTION:
Download and install the appropriate hotfix from the Microsoft Knowledge Base Article:
http://support.microsoft.com/kb/2885698
Unable to KMS activate Office running on Windows 8.1 or Windows Server 2012 R2
近期迴響